The MSP Deployment Documentation Developer Hub

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Welcome to Cisco Umbrella for MSPs

Cisco Umbrella for MSPs gives you, the Managed Service Provider (MSP), the ability to resell Umbrella and manage business services to your customers.

MSPs using Umbrella for MSPs range from small IT providers just transitioning to the monthly managed service model to very large MSPs with clients of all sizes. We've designed Umbrella to accommodate MSPs at all stages of growth. We've also designed Umbrella for MSPs to integrate with the Connectwise and AutoTask PSAs. The MSP console also provides you with the information you need to deploy through a Remote Monitoring and Management (RMM) tool.

MSPs can purchase a bucket of seats to allocate and reallocate those seats to customers as best fits their business needs. Because the license is typically blended into a managed service provided by the MSP, it's owned by the MSP and not the customer. To ensure your accounts remain with you, Umbrella for MSPs only asks for an organization (org) name to help you identify the customer's settings and reports. If you'd like, you can fill in the org name with a complete name, or you can use acronyms to maintain privacy.

Cisco Umbrella for MSPs Packages

Not all features described here are available to all Cisco Umbrella for MSPs package. Throughout this documentation, we highlight where features differ between packages and point out when a feature is only available to a specific package. If you encounter a feature described here that you do not have access to, contact your sales representative for more information about your current package. See our Solution Brief and Cisco Umbrella Packages.

Welcome to Cisco Umbrella for MSPs > Navigate the MSP Console

Updated 2 years ago

Welcome to Cisco Umbrella for MSPs

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