An MSSP customer trial of the Umbrella dashboard is only started if you have selected GPL or Both—and subsequently, do not select MSLA—as your licensing option when adding a new account. For more information, see Manage Licensing.

Note: Because MSLA is a zero cost feature that is only available when requested, this feature may not be available for your MSSP console. If you are interested in enabling this feature, contact your Cisco Sales representative.

Starting a new trial lets you provide a potential customer with free access to Umbrella for 21 days. This trial period does not start until your customer logs into their Umbrella dashboard for the first time.

For more information, see Start a New Trial—I Have a Deal ID and Start a New Trial—I Don't Have a Deal ID.

From MSSP trials you can:

• Start a new trial—I have a Deal ID
• Start a new trial—I don't have a Deal ID
• Update trial information
• Delete a trial
• Extend a trial
• Access a trial Umbrella dashboard
• Reset a trial password
• Enable trial log management
• Convert a trial to an Umbrella subscription.

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Navigate the MSSP Console < Manage MSSP Trials > Start a New Trial—I Have a Deal ID