Cloudlock Documentation

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    The Cisco Cloudlock Documentation Hub

    Welcome to the Cisco Cloudlock Documentation hub. You will find comprehensive guides and documentation to help you get set up and working efficiently with Cloudlock.

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    Cloudlock Documentation
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    Release Notes

    • November 5, 2019
    • September 9, 2019
    • August 1, 2019
    • July 30, 2019
    • July 26, 2019
    • July 25, 2019
    • July 11, 2019
    • July 3, 2019
    • June 26, 2019
    • June 04, 2019
    • May 20, 2019
    • May 15, 2019
    • May 6, 2019
    • May 2, 2019
    • April 15, 2019
    • April 4, 2019
    • March 21, 2019
    • March 14, 2019
    • March 13, 2019
    • March 7, 2019
    • January 23, 2019
    • January 15, 2019
    • December 12, 2018
    • November 28, 2018
    • November 19, 2018
    • November 5, 2018
    • October 31, 2018
    • October 18, 2018
    • September 19, 2018
    • August 22, 2018
    • August 15, 2018
    • August 9, 2018
    • August 8, 2018
    • July 30, 2018
    • July 25, 2018
    • July 19, 2018
    • July 18, 2018
    • June 28, 2018
    • June 27, 2018
    • May 30, 2018
    • May 16, 2018
    • April 30, 2018

    Navigate the Main Pages

    • Dashboard Overview
    • Search Page Overview
    • Incidents Page Overview
    • Policies Page Overview
    • Apps Page Overview
    • Operations Page Overview
    • Support Page Overview
    • Settings Page Overview
      • Platforms
      • Manage Users
      • Manage Roles
      • Integrations
      • Email Settings
      • Authentication and API
      • Support Settings
    • Audit Log Overview

    Cloudlock Overviews

    • Threat Detection Technical Overview
    • Cisco Cloudlock Data Storage Overview
    • Cisco Cloudlock Regular Expressions Guide
    • Filetypes Supported in Content Policies
    • Cisco Cloudlock Users and Usage Policy

    Platform Overviews

    • Box
    • Dropbox
    • Google
      • Google Drive
      • Google Sites
      • Google Team Drive
    • Office365
    • Okta
    • OneLogin
    • Salesforce
      • Salesforce Objects
    • ServiceNow
      • ServiceNow Objects
    • Slack
    • Webex Teams

    Policy Configuration

    • Build Your Own
      • Context Only
      • Custom Regex
    • Predefined
      • Predefined Policy Configuration
      • Education Predefined Policies
      • Financial Predefined Policies
      • General Predefined Policies
      • Healthcare Predefined Policies
    • Content Identifiers in Predefined Policies
      • Bank and Financial Identifiers
      • Credit Card Number
      • Date of Birth
      • Drug Name and Health Condition
      • EU Personal Identifiers
      • VAT and TIN
    • Exposure by Platform
    • Cloning a Policy
    • Response Actions
      • Response Actions Workflow

    Incident Management

    • Incident Status Overview
    • Incidents
    • (Asynchronous) Incident Export

    Apps Firewall

    • Introduction
    • Classifying Apps
    • App Details
    • Apps Policies
      • Apps Policies Workflow
    • Response Actions
    • Revoking an App
    • Access Scopes
      • Google Scope Categories
      • Office365 Scope Categories
    • Risk Scores
    • App Incidents
      • Incident Details
      • Incident Summary Actions

    Quick Start Setup Guides

    • Active Directory Federation Services (ADFS) SAML Setup Guide
    • App Discovery
    • Box
    • Dropbox
    • Google Suite
      • Appendix: Complete List of Requested Scopes
    • Office 365
    • Okta
    • OneLogin
    • Salesforce
      • How To Turn On "View All Data" in Salesforce
    • ServiceNow
    • Slack (Enterprise)
    • Slack (Teams)
    • Webex Teams

    API Documentation

    • Cisco Cloudlock APIs
    • Introduction to Enterprise API
      • Resources Returned via API
    • Incidents Endpoint
      • Incidents Entities Endpoint
      • Incident Aggregates Endpoint
    • Policies Endpoint
    • Apps Endpoint
    • Activities Endpoint
    • Entities Endpoint
    • Users Endpoint
    • IP Libraries Endpoint

    How To

    • How to Build Effective Event Analysis Policies
    • How to Configure a Restricted App

    Troubleshooting

    • Why Are My SSN and CCN Policies Not Triggering?
    • Why Do Scans Appear as User Download Activity?
    • Troubleshooting Apps Firewall

    Support

    Only admins can see thisEnable it for everyone

    Release Notes

    • November 5, 2019
    • September 9, 2019
    • August 1, 2019
    View All 42

    Navigate the Main Pages

    • Dashboard Overview
    • Search Page Overview
    • Incidents Page Overview
    View All 9

    Cloudlock Overviews

    • Threat Detection Technical Overview
    • Cisco Cloudlock Data Storage Overview
    • Cisco Cloudlock Regular Expressions Guide
    View All 5

    Platform Overviews

    • Box
    • Dropbox
    • Google
    View All 10

    Policy Configuration

    • Build Your Own
    • Predefined
    • Content Identifiers in Predefined Policies
    View All 6

    Incident Management

    • Incident Status Overview
    • Incidents
    • (Asynchronous) Incident Export

    Apps Firewall

    • Introduction
    • Classifying Apps
    • App Details
    View All 9

    Quick Start Setup Guides

    • Active Directory Federation Services (ADFS) SAML Setup Guide
    • App Discovery
    • Box
    View All 13

    API Documentation

    • Cisco Cloudlock APIs
    • Introduction to Enterprise API
    • Incidents Endpoint
    View All 9

    How To

    • How to Build Effective Event Analysis Policies
    • How to Configure a Restricted App

    Troubleshooting

    • Why Are My SSN and CCN Policies Not Triggering?
    • Why Do Scans Appear as User Download Activity?
    • Troubleshooting Apps Firewall
    Need Help?

    For technical support please contact our Cisco Cloudlock Support Team at support@cloudlock.com.

    Looking For More Education on Cloudlock?

    See our eLearning content at https://learning.cloudlock.com

    Sales

    To contact Sales for Cloudlock go to cloudlock.com

    For Sales on Umbrella go to umbrella.cisco.com