Manage Centralized Reports

The MSP console's various Centralized Reports help to monitor and evaluate your customer and trial base, letting you quickly evaluate the health of deployments, view security activity volumes across your entire base of customers and trials, and quickly identify issues that require your attention. With these reports, you can assess and prioritize customers when issues arise. You can drill down to those that require your attention, whether that means customers that require policy changes, network updates, the remediation of infected workstations, or the redeploying of software.

Centralized Reports are broken down into the following sub-reports:

All of these reports can be generated based on a modifiable time period, giving you both an immediate view—the last 24 hours or today—or an extended custom range of days or weeks.

Data Warehouse Locations

Reports are generated from event data saved to a customer's data warehouse. By default, this data warehouse is located in North America. From a customer's Umbrella dashboard, you can change the location of a customer's data warehouse from North America to Europe at any time.

When a data warehouse location is changed to Europe, the MSP console's reports update to give you the option of generating reports for customers whose event data is stored in North America or for customers whose event data is stored in Europe. For more information, see Change the Location of Event Data Logs.

Configure Advanced Settings < Centralized Reports > Overview Report