The MSP Deployment Documentation Developer Hub

Welcome to the MSP Deployment Documentation developer hub. You'll find comprehensive guides and documentation to help you start working with MSP Deployment Documentation as quickly as possible, as well as support if you get stuck. Let's jump right in!

Get Started    

Overview Report

The Overview report gives you a quick snapshot of two key features for all your customers: Activity Volume, and Deployment and Health Status.

  1. Navigate to Centralized Reports > Overview.

Activity Volume

Activity Volume is similar to the Activity Volume report you're already probably familiar with from an individual organization's Umbrella dashboard, but now it contains the totality of all traffic from all customers. You can filter against specific types of traffic by clicking the buttons related to that type. To display or hide a traffic type, simply click the label in the legend.

Here's an example of the total traffic with only the Security: Prevent and Security: Contain categories selected for a period of seven days.

Deployment and Health Status

The deployment and health status section is found below the Activity Volume graph. It's a pie-chart style report covering the networks, Umbrella roaming clients, and virtual appliances (VAs) deployed across your customer's environments.

The green part of the pie chart shows the number of identities that have made at least one DNS query over the specified date range; whereas, the red part shows the number of inactive identities—identities that have made zero DNS queries over the specified date range. Having identities in the red 'inactive' area might indicate a misconfiguration such as an incorrect IP address specified for a network or an Umbrella roaming client that has been uninstalled. Hovering over the pie chart or the information icon will display how many active or inactive components there are across your total number of organizations.

Finally, in the Customers area, you can review the percentages of customers that have had that identity type deployed and jump to the Deployment Status report where you can drill down to more detail about exactly which customers are identified in these statistics so you can remediate issues or install additional seats.

Overview Report


Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.