Enable Cloud Malware Protection for Box Tenants
Umbrella supports Cloud Malware protection for all files within your Box deployment.
Table of Contents
- Prerequisites
- Limitation
- Verify Box Application Settings
- Authorize a Tenant
- Edit a Tenant
- Revoke Authorization
Prerequisites
- The person performing the installation must be a Box Admin (not Co-Admin)
- Chrome or Firefox (recommended) with pop-up blockers and ad blockers disabled (only for the duration of authorization)
- Published and unpublished applications must be enabled in the Box Admin Console (see Verify Box Application Settings.
Limitation
- A tenant that fails to authenticate cannot be deleted.
Verify Box Application Settings
- Log into the Box Admin Console.
- Navigate to Settings (the Gear icon) > Enterprise Settings > Apps.
- In the Global App Settings section:
- Do not check: Disable published third party apps by default.
- Check: Require web app integrations to use secure connections (SSL).

- Click Save.
Authorize a Tenant
- Navigate to Admin > Authentication.
- Under Platforms, click to expand Box.

- Under Cloud Malware, click Authorize New Tenant to add a Box tenant to your Umbrella environment.
- In the Box Authorization dialog box, check the checkbox to verify you meet the prerequisites, then click Next.

- Enter the tenant name, then click Next.

- Select a Response Action for Umbrella to apply to Box files found with malware, then click Next.
- Choose Monitor to cause Umbrella to log files detected with malware. You will be able to manually quarantine these files from the Cloud Malware report.
- Choose Quarantine to:
- Move the file into a folder named Cisco_Quarantine > Malware in the root path of the admin who authorized the tenant, remove all collaborators, and change the file owner to the Box admin.
- Replace the file in its original location with a text file named filename.ppt_Quarantined.txt explaining to the original file owner that the file is identified as malware and for more information to contact their organization administrator.

- Click Next to be redirected to the Box login page.

- Log in to Box with admin credentials to grant access.

You are redirected to Umbrella and a message appears showing the integration was successful. It may be up to 24 hours for the integration to be confirmed and appear as Authorized.
- Click Done to complete.

Edit a Tenant
You can change the Response Action you have selected for a tenant.
- Navigate to Admin > Authentication.
- Under Platforms, click Box.
- In the Cloud Malware section , under Action, click Edit. You can edit any tenant.

- Select a Response Action for Umbrella to apply to Box files found with malware, then click Next.
- Choose Monitor to cause Umbrella to log files detected with malware. You will be able to manually quarantine these files from the Cloud Malware report.
- Choose Quarantine to:
- Move the file into a folder named Cisco_Quarantine> Malware in the root path of the admin who authorized the tenant, remove all collaborators, and change the file owner to the Box admin.
- Replace the file in its original location with a text file named filename.ppt_Quarantined.txt explaining to the original file owner that the file is identified as malware and for more information to contact their organization administrator.
- Click Next to complete.

- The new Response Action is displayed.

Revoke Authorization
- Under Action, click Revoke. You can revoke any authorized tenant.

- Confirm to proceed. The selected account will no longer be authorized.

Enable Cloud Malware Protection for Dropbox Tenants < Enable Cloud Malware Protection for Box > Enable Cloud Malware Protection for Microsoft 365 Tenants
Updated 5 months ago