Enable Cloud Malware Protection for Webex Teams Tenants

Table of Contents

• Prerequisites
• Limitation
• Authorize a Tenant
• Edit a Tenant
• Revoke Authorization

Prerequisites

• Chrome or Firefox (recommended) with pop-up blockers and ad blockers disabled (only for the duration of authorization)
• Full Administrator Privileges in Webex Teams and the Compliance Officer role
• The EventsAPI in your Webex Teams instance must be enabled. Contact your Webex Teams support team to ensure that the EventsAPI is turned on.

Limitation

• A tenant that fails to authenticate cannot be deleted.

Authorize a Tenant

1. Navigate to Admin > Authentication.
2. Under Platforms, click Webex Teams.

3. In the Cloud Malware subsection, click Authorize New Tenant to add a Webex Teams tenant to your Umbrella environment.

4. In the Webex Teams Authorization dialog, check the checkbox to verify you meet the prerequisite, then click Next.

5. Enter the name of your tenant, then click Next.

6. Select a Response Action for Umbrella to apply to Webex Teams files found with malware, then click Next.

   • Choose Monitor to cause Umbrella to log files detected with malware. You will be able to manually delete these files from the Cloud Malware report.
   • Choose Delete to delete the file.

7. Click Next to complete the integration.

8. Enter your credentials and click Sign in.

9. You are redirected to Umbrella and a message appears showing the integration was successful. It may be up to 24 hours for the integration to be confirmed and appear as Authorized. Click Done.

Edit a Tenant

You can change the Response Action you have selected for a tenant.

1. Navigate to Admin > Authentication.
2. Under Platforms, click Webex Teams.
3. In the Cloud Malware section , under Action, click Edit. You can edit any tenant.

4. Select a Response Action for Umbrella to apply to Webex Teams files found with malware, then click Next.

   • Choose Monitor to cause Umbrella to log files detected with malware. You will be able to manually delete these files from the Cloud Malware report.
   • Choose Delete to delete the file.

5. Click Next to continue.

6. The new Response Action is displayed.

Revoke Authorization

1. Under Action, click Revoke. You can revoke any authorized tenant.

2. Confirm to proceed. The selected account will no longer be authorized.

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Enable Cloud Malware Protection for Microsoft 365 Tenants < Enable Cloud Malware Protection for Webex Teams Tenants > Manage SaaS API Data Loss Prevention