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Documentation and Guides

May 20, 2019

Release Notes

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Enable Cisco SSO
Dashboard Overview
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Incidents Page Overview
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Apps Page Overview
Operations Page Overview
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Settings Page Overview
Audit Log Overview
Retro Scans Overview

Cloudlock Overviews

Threat Detection Technical Overview
Cisco Cloudlock Data Storage Overview
Cisco Cloudlock Regular Expressions Guide
Filetypes Supported in Content Policies
Cisco Cloudlock Users and Usage Policy
- Archived version

Platform Overviews

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Dropbox
Google
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Salesforce
- Salesforce Objects
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- ServiceNow Objects
Slack
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- Webex Meetings
- Webex Messaging (Teams)

Policy Configuration

Build Your Own
Predefined
Content Identifiers in Predefined Policies
Exposure by Platform
Cloning a Policy
Response Actions
Real-time Data-loss Prevention

Incident Management

Incident Status Overview
Data Loss Prevention (DLP) Incidents
User Events and Behavior Analysis Incidents
(Asynchronous) Incident Export

Apps Firewall

Introduction
Classify Apps
- App Classifications
App Details
App Policies
Response Actions
Revoke an App
Restrict an App
Access Scopes
Risk Scores
App Incidents
- Incident Details
- Incident Summary Actions

Quick Start Setup Guides

Active Directory Federation Services (ADFS) SAML Setup Guide
App Discovery
Box
Dropbox
Google Suite
- Complete List of Requested Scopes
Office 365
Okta
OneLogin
Salesforce
- How To Turn On View All Data in Salesforce
ServiceNow
Slack
- Slack (Teams)
- Slack (Enterprise)
Webex as a new Platform

API Documentation

Cisco Cloudlock APIs
Introduction to Enterprise API
- Resources Returned via API
Incidents Endpoint
- Incidents Entities Endpoint
- Incident Aggregates Endpoint
Policies Endpoint
Apps Endpoint
Activities Endpoint
Entities Endpoint
IP Libraries Endpoint
Anomalies Endpoint

How To

How to Build Effective Event Analysis Policies
How to Configure a Restricted App

Troubleshooting

Why Are My SSN and CCN Policies Not Triggering?
Why Do Scans Appear as User Download Activity?
Troubleshooting Apps Firewall

May 20, 2019

ServiceNow Version Update
Cloudlock for ServiceNow now supports ServiceNow Madrid.

Updated almost 6 years ago