Salesforce

Preparation

• Use Chrome or Firefox browser
  • Turn off pop-up blockers/adblockers (only for the duration of the installation)
  • Person doing the installation must be a Salesforce Administrator for the org to be monitored by Cloudlock who has the following privileges:
    • API enabled
    • View all Data and Modify all Data [See How to Turn on View All Data in Salesforce]

Installation

1. In Salesforce, select Setup, then use Quick Find to search for ‘network access’
2. Add the following Cloudlock IP addresses to your allow list:

• When using https://platform.cloudlock.com/gate/login, enter 54.144.194.57
• When using https://app.cloudlock.com/gate/login, enter 44.232.51.63

3. Launch Cloudlock in a new browser tab or window (contact support@cloudlock.com for the link to use)
4. In the Platforms tab of the Settings page, select Authorize in the Actions column for the Salesforce platform (production or sandbox; as appropriate).
5. Select Authorize.
6. Return to Salesforce and grant the API access requested by Cloudlock.

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Support for Salesforce Free Managed Apps

As of October 30, 2020, Salesforce Free Managed apps (Event Monitoring Viewer, Selective Encryption, and In-App Security) will no longer be supported by the Cloudlock for Salesforce application.