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Documentation and Guides

ServiceNow

Assign to Group

Assign the incident to a designated ServiceNow Group for review.

Assign to User

Assign the incident to a specified ServiceNow user for review.

Quarantine and Selective Encryption

Quarantine Journal Entries, Table Fields or Files with the option to encrypt the asset. The original content is replaced with a customized message and reason for the quarantine. Table Fields and File quarantines also have the option to add a work note.

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