Webex as a new Platform

Prerequisites

General Prerequisites

  • An account either in Webex, Google, O365, Dropbox, Box, or Okta to log into Cisco Cloudlock
  • To enable the installation process to complete successfully, private browsing modes and popup and ad blockers in your browser must be temporarily disabled. If you see the message "An error occurred while activating the platform," make sure you are not using the Firefox "private browsing mode", and that any pop-up or ad blockers have been turned off; these cannot be used during installation.

Webex Prerequisites

  • Full Administrator Privileges in Webex Messaging, and the Compliance Officer role.

Exceptions for Block External Communication Policy

  • By default, the Block External communication is turned off in order for the Notify Admin / Notify User RA to work. If you have not turned it off, you need to whitelist the Bot ID for the Bot that is used for the RA.

Bot Whitelisting

Procedure

  1. Go to Webex Admin Hub, click the Management tab
  2. Under Management, select Apps
  3. On the Apps page, click on Bots [Integrations and Bots options are on the top-right corner]
  4. Add the email in the Add a bot by email field for the bot to be whitelisted as shown below:

Bot email

Whitelisting Integration Apps

For the Cloudlock Webex integration to work, you need to authorize the Integration app using your Webex Account. For this, whitelist the Integration App ID:

Integration App ID

Y2lzY29zcGFyazovL3VzL0FQUExJQ0FUSU9OL0NiOTgxN2M2MGE5YjhiZTJkMmNlZWI4ZWQyO
WI3YmQzOTQ2Y2Y4ZGEyYjc5NmQ0MjIzODc4YmYxMmRiYWFjZmI3

Procedure

  1. Go to Webex Admin Hub, click the Management tab
  2. Under Management, select Apps
  3. On the Apps page, click on Integrations [Integrations and Bots options are on the top-right corner]
  4. To choose the Cloudlock App, search using the App ID
  1. To enable integration access for users, go to Integration Access > Access for Future Users, and check the "For all users" option
  2. Click Save

Gatekeeper App

When accessing the Cloudlock application, you have the option to authenticate using your Webex account. For this, whitelist the Gatekeeper App ID:

Gatekeeper App ID

Y2lzY29zcGFyazovL3VzL0FQUExJQ0FUSU9OL0NkM2EwMjU3NWNjZDc3NmU1YzJiY2Y3YjNiZ
mFmZGQ2MDQ0NDBmYTgwNWI0NTY5YThiNmY2NTM1NGQ4NjRmOGY4

Procedure

  1. Go to Webex Admin Hub, click the Management tab
  2. Under Management, select Apps
  3. On the Apps page, click on Integrations [Integrations and Bots options are on the top-right corner]
  4. Choose the Cloudlock App by searching the App ID
  5. To enable integration access for users, go to Integration Access > Access for Future Users, and check the "For all users" option
  6. Click Save

Set Up Webex as a New Platform in Cloudlock

  1. Open the Settings > Platforms tab.
  2. Under the Actions column of the Webex platform, click Edit.
  1. To enable DLP, under the Configure Platform window, select either or both the platforms:
    • Webex Messaging (Teams)
    • Webex Meetings
  2. Click Authorize.
  1. If your browser does not contain information about active authorized session for Webex Messaging (Teams) OR/AND Webex Meetings, you are redirected to the login screen.
  2. Enter Webex credentials for a user with Full Administrator Privileges in Webex, and the Compliance Officer role.
  3. The following authorization window displays if Webex Messaging (Teams) alone is selected during authorization:
  1. Authorize the Cloudlock application, click Accept.

The following window displays if both Webex Messaging (Teams) and Webex Meetings are selected during authorization.

  1. Authorize the Cloudlock application, click Accept.
  2. When you see the Success message, you have finished setting up Webex as a new platform in Cloudlock.

Permissions Window

If this authorization was previously granted with Only ask when requesting new permissions selected, this permissions window may not appear.

Updated 8 months ago

Webex as a new Platform


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