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Enable Two-Step Verification

Two-step verification is the ability to add a second factor of authentication to your login. This combines something you know (your password) with something you have (your mobile phone), and whenever you log into your account, you'll need to enter both your password and a security code from your mobile device. In order to better secure your login to Umbrella, we encourage you to use two-step verification.

It's a two-step process: enable the verification for your account in the dashboard, then select an authentication method (usually an app on your phone). Every login from then on requires a security code.

Before You Begin

  • You need a mobile phone that can receive SMS messages, or use an authenticator app. We recommend using the Duo Authenticator App.
  • You must be logged into the account you want to enable two-step verification on. You can view whether another administrator has two-step verification turned on, but you cannot change another administrator's settings.

Enable Two-Step Verification

  1. Navigate to Admins > Accounts.
  2. In the table, click to expand the administrator name you're logged in as.
  3. Under Two-step Verification, click Enable.
  1. Select a two-step verification method and click Next. We recommend the Duo mobile app.
  1. Launch the Duo app on your phone and tap Add, scan the barcode, and click Next.
  1. Enter your Umbrella password and the six-digit security code generated by Duo, then click Next.
  2. Two-step verification is now enabled. Copy or write down your emergency backup code and store it somewhere safe. Click Done.

Your account is now required to use the Duo mobile app in order to login to the Umbrella dashboard.

Disable Two-Step Verification

  1. Navigate to Admin > Accounts.
  2. In the table, click to expand the account name you're logged in as.
  3. Next to Two-step verification, click Disable. You are sent a final security code to disable two-step verification.
  4. Enter your password—the one you use to log into the dashboard with—along with the six digit code you just received, then click Disable Two-Step Verification.

Two-factor verification is now disabled for your account.


Manage Authentication < Enable Two-Step Verification > Enable Cisco SecureX Sign-On

Updated 16 days ago

Enable Two-Step Verification


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