MobileIron Registration

By downloading an XML file from Umbrella, optionally updating it, and then pasting its contents into your MobileIron system, MobileIron is able to push configuration information to both the Cisco Security Connector (CSC) and Umbrella so that your iOS device is registered with Umbrella. The result is that your iOS device is protected by Umbrella.

For information about configuring your specific Mobile Device Management (MDM) system, see your MDM system’s documentation.


Umbrella supports MobileIron Enterprise Mobility Management (EMM) On-Prem and Cloud versions 9.4 or higher.


Umbrella provides you with the option of anonymizing mobile devices for reporting and administration purposes. When you anonymize a mobile device, its label is hidden and replaced by your device's serial number. The label name is anonymized in both the Umbrella dashboard and in the CSC app UI. For information about how to anonymize your device, see Anonymize Devices.


  • The Cisco Security Connector requirements
  • MobileIron EMM On-Prem and Cloud versions 9.4 or higher.
  • You must first configure your MobileIron MDM system. Configure your MobileIron system as required so that it is able to push configuration information to both CSC and Umbrella. For information about configuring MobileIron, see MobileIron documentation. For more information about adding the CSC to your MobileIron MDM, see MobileIron Configuration and MobileIron documentation. For support, contact MobileIron support.

Register Your iOS Device

Note: You must log into your Umbrella dashboard as an administrator.

  1. In Umbrella, navigate to Deployments > Core Identities > Mobile Devices and click Manage MDMs.
  1. Under MobileIron, click Download MobileConfig.
  1. Add an email address to generate problem reports and click Download.
    This email address is where diagnostic reports are sent when a user clicks the I icon from within the iOS device. Once set, this email address is automatically added when managing an MDM.
  1. Copy the contents of the downloaded XML file and paste or upload it into your MDM profile (Policies & Configs > Configurations > iOS and MacOS > iOS Only). For information about configuring the MobileIron system, see MobileIron documentation.
    Note: For MobileIron cloud, "$DEVICE_SN$ may need to be replaced with "${deviceSN}".

If successful, your mobile device registers with Umbrella and is listed at Deployments > Core Identities > Mobile Devices. CSC on your mobile device updates to connect to Umbrella so that your iOS device is protected by Umbrella.

If you have anonymized your device (see Anonymize Devices), Umbrella hides the device's true label name by replacing it with the device's serial number. Existing active devices anonymize with 24 hours. New devices anonymize immediately.

As no changes can be made in Umbrella to the actual provisioned device, these mobile devices are simply listed in Umbrella as identities; however, you can now use Umbrella to apply policies to these mobile device identities. For more information, see Apply Umbrella Policies.

Verify Umbrella on Your iOS device

  1. In the CSC app, tap the Status icon and confirm that it shows Protected by Umbrella.
  2. For protection details, tap Protected by Umbrella.

Jamf Registration < MobileIron Registration > MobileIron Configuration