Q: What is the G Suite identity service?
A: G Suite identity service is an enhancement to the Cisco Umbrella Chromebook client. It enables you to use Umbrella policy enforcement based on your G Suite Organizational Units (OUs).

Q: What Cisco Umbrella Chromebook client versions are required for the G Suite identity service?
A: Versions 1.2.8 and above of the Chromebook client extension and app.

Q: Why is the G Suite super administrator's ID needed to enable this?
A: To query Google Directory Services using their API, Google requires the super administrator ID. Umbrella uses this ID only for querying OU/User mapping from the Google Directory Server.

Q: How long does it take for G Suite identities to appear in the Umbrella dashboard?
A: Google Admin console OU/User information updates can take up to 60 minutes to appear in the Umbrella dashboard.

Q: Can I use the G Suite identities feature without having the Umbrella Chromebook client?
A: No. G Suite identities can be used only with the Umbrella Chromebook client.

Q: How do I configure this service?
A: See Deploy the G Suite Identity Service.

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Chromebook Client FAQ < G Suite Identity Service FAQ