Networks and Identities
Q: Is it necessary to differentiate all of your networks or locations?
A: The answer depends on how you want to apply your policies and review activity in reports. You can have one Network Range included but internally have traffic from a guest identity forward to a specific public IP address and a production identity forward to a different address. You can thus set up separate network identities, which enables you to apply separate policies for Guest versus Production. These policies will serve as a filter in reports.
Q: Is it useful for our internal network, which is broken down into separate VLANs, to have each location (or VLAN) listed under deployments?
A: Internal networks identify traffic from different VLANs only when you deploy Virtual Appliances (VAs). Virtual Appliances are used to identify traffic from endpoints based on Internal IP addresses. Without a VA, all traffic is seen from the network (the public IP address).
Roaming Client
Q: Is there a silent installation for the roaming client?
A: Yes. Refer to the README file included in the roaming client ZIP file for details about advanced installation options, including a silent option.
Q: In our organization, laptops are sometimes transferred to different users and the computer name is changed. When the computer name changes, is that change reflected in Umbrella?
A: No. If the laptop is deployed with the roaming client then the computer name is registered during installation. Changing the computer name requires that the roaming client be reinstalled.
Q: Are roaming clients licensed per device?
A: Umbrella is licensed per seat, and that includes roaming client deployments.
Umbrella Settings
Q: Is it possible to change the time zone?
A: Time zone is controlled by the Umbrella administration user. To adjust the time zone setting, navigate to Administration > Accounts.
Cisco Certificate
Q: Is it possible to use our own Enterprise certificate authority (CA) instead of the Cisco Umbrella certificate?
A: Unfortunately no. The certificate is dynamically generated when using the Cisco Umbrella proxy servers.
Q: Is it possible to issue an intermediate certificate authority (CA) certificate to Umbrella to use?
A: Unfortunately this is not an option at present.
Q: Where can I find more information about installing the certificate company-wide?
A: For more information on certificate deployment, refer to Installing the Cisco Certificate.
Welcome to Cisco Umbrella < Get Started FAQ > Find Your Organization ID
Updated 2 days ago