Monthly DNS Query Average

Cisco Umbrella DNS Security packages are subject to a Monthly DNS Query Average limit of up to 5,000 DNS queries per Covered User per day. Cisco continuously monitors usage of DNS Security on a monthly basis to determine a customer’s Monthly DNS Query Average.

“Monthly DNS Query Average” = (number of DNS queries in applicable month/number of days in applicable month) /number of licensed Covered Users.

Cisco will work in good faith with customers to resolve any excessive usage. If usage cannot be sufficiently reduced by a customer, it may become necessary to purchase additional Covered Users in order to reduce bandwidth or query limits to acceptable levels.

Data Retention < Monthly DNS Query Average > Manage Identities