- Confirm you meet all requirements as listed in the Requirements section.
- Ensure you have added an administrator email address.
- On your iOS device, in the CSC app, navigate to Umbrella details > Diagnostics > Generate Diagnostics.
- Tap Start. The diagnostic report starts generating.
- When the diagnostic report is complete, navigate to About > Report a Problem...
- Enter a problem description, then tap Next. A preview of the problem report email appears, which you can edit, or add more recipients to. The Umbrella diagnostic report files are attached.
- Tap Send.
Updated 12 days ago