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Welcome to the Umbrella documentation hub. Here you'll find access to all of our Cisco Umbrella user guides.

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Troubleshooting

Before you Begin

Generate Diagnostics

  1. On your iOS device, in the CSC app, navigate to Umbrella details > Diagnostics > Generate Diagnostics.
  2. Tap Start. The diagnostic report starts generating.
  3. When the diagnostic report is complete, navigate to About > Report a Problem...
  4. Enter a problem description, then tap Next. A preview of the problem report email appears, which you can edit, or add more recipients to. The Umbrella diagnostic report files are attached.
  5. Tap Send.

Umbrella Reporting < Troubleshooting > Push the Umbrella Certificate to Devices

Updated 12 days ago

Troubleshooting


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