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Register an iOS Device Through a Generic MDM System

Note: “Generic” refers to any Mobile Device Management (MDM) system that is NOT Meraki, MobileIron, Airwatch, or Apple.

By downloading an XML file from Umbrella and updating it to support your iOS device's serial number, then adding this XML file to your “generic” MDM system, your MDM system is able to push configuration information to both Cisco Security Connector (CSC) and Umbrella so that your iOS device is registered with Umbrella. The result is that your iOS device is protected by Umbrella.

For information about configuring your specific MDM system, see your MDM system’s documentation.

Anonymization

Umbrella provides you with the option of anonymizing mobile devices for reporting and administration purposes. When you anonymize a mobile device, its label is hidden and replaced by your device's serial number. The label name is anonymized in both the Umbrella dashboard and in the CSC app UI. For information about how to anonymize your device, see Anonymize Devices.

Prerequisites

  • The Cisco Security Connector requirements
  • Configure your MDM system as required so that it is able to push configuration information to both CSC and Umbrella. For information about configuring your specific MDM system, see your MDM documentation. For support, contact your MDM's support. For support, contact your MDM's support on deploying the Apple DNS Proxy Provider profile.

Register Your iOS Device

Note: You must log into your Umbrella dashboard as an administrator.

  1. In Umbrella, navigate to Deployments > Core Identities > Mobile Devices and click Manage MDMs.
  1. Under Don't see your MDM, click Download our generic mobileconfig file.
  1. Add an email address to generate problem reports and click Download.
    This email address is where diagnostic reports are sent when a user clicks the I icon from within the iOS device. Once set, this email address is automatically added when managing an MDM.
  1. In the downloaded XML file, update the line <string>{SERIAL_NUMBER}</string> with the iOS device's serial number. This can be achieved in one of two ways:
    • Automatically—If your MDM system has its own variable and syntax for the variable {SERIAL_NUMBER}, replace this variable with your MDM's variable.
    • Manually—Open the downloaded XML file and update the line <string>{SERIAL_NUMBER}</string> with the device's serial number. For example, <string>1234567890</string>.
      Repeat this process for each iOS device—you must download and manually update an XML file for each device you want to register.
  2. Add this updated XML file to your MDM.
    For information about configuring your specific MDM system, see your MDM system’s documentation.

If successful, your mobile device registers with Umbrella and is listed at Deployments > Core Identities > Manage MDMs. CSC on your mobile device updates to connect to Umbrella so that your iOS device is protected by Umbrella.

If you have anonymized your device (see Anonymize Devices), Umbrella hides the device's true label name by replacing it with the device's serial number. Existing active devices anonymize with 24 hours. New devices anonymize immediately.

As no changes can be made in Umbrella to the actual provisioned device, these mobile devices are simply listed in Umbrella as identities; however, you can now use Umbrella to apply policies to these mobile device identities. For more information, see Apply Umbrella Policies.

Verify That Your is Device is Protected by Umbrella

  1. On your mobile device, in the Cisco Security Connector app, tap the Status icon and confirm that it shows Protected by Umbrella.
  2. For protection details, tap Protected by Umbrella.

Workspace ONE Registration < Register an iOS Device Through a Generic MDM System > Apply Umbrella Policies

Updated 2 months ago

Register an iOS Device Through a Generic MDM System


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