Google Workspace Identity Service FAQs

Q: What is the Google Workspace identity service?
A: Google Workspace identity service is an enhancement to Cisco Umbrella Unified Chromebook client. It enables you to use Umbrella policy enforcement based on your Google Workspace organizational units.

Q: Why is the Google Workspace super administrator's ID needed to enable the Google Workspace identity service?
A: To query Google Directory Services using their API, Google requires the super administrator ID. Umbrella uses this ID only for querying organizational units and user mapping from the Google Directory Server.

Q: How long does it take for Google Workspace identities to appear in Umbrella?
A: Google Admin console organizational units and user information updates can take up to 60 minutes to appear in Umbrella.

Q: Can I use the Google Workspace identities service feature without having Cisco Umbrella Unified Chromebook client?
A: No. You can use the Google Workspace identities service feature only with Cisco Umbrella Unified Chromebook client.

Q: How do I configure the Google Workspace identity service?
A: See Integrate Google Workspace Identities with Umbrella.