Dispute a Security Categorization

When a destination is classified in a category which you disagree with, you can dispute the categorization. Umbrella and Cisco Talos share a unified set of security categories. You can submit a category dispute request through Umbrella or Cisco Talos.

Table of Contents

• Prerequisites
• Submit Categorization Request Through Cisco Talos
• Submit Categorization Request Through Umbrella

Prerequisites

• Full admin access to the Umbrella dashboard. See Manage User Roles.

Submit Categorization Request Through Cisco Talos

You can submit a domain, an IP address, or a file hash to Cisco Talos, and request that Talos review the security category assigned to the destination. For more information, see Cisco Talos Reputation Center.

Submit Categorization Request Through Umbrella

1. Navigate to Reporting > Additional Reports > Top Destinations. Click a destination to navigate to the Destination Details.

Alternatively, navigate to Reports > Core Reports > Activity Search. Click the action menu and choose View Full Details.

2. Click Dispute Categorization.
3. Under Problem Area select Security Categorization.

4. Suggest to Trust or Never Trust this destination.

5. Provide comments and a description of the destination for your suggestion.

6. Enter an email address for the notification. Umbrella sends your suggestion directly to Talos for consideration. Talos replies with the resolution to the email address that you provide.
7. Click Submit.

Add a Web Security Setting < Dispute a Security Categorization > DNS Security Categories