Enable Cloud Malware Protection for Webex Teams Tenants

Table of Contents

• Prerequisites
• Limitation
• Authorize a Tenant
• Edit a Tenant
• Revoke Authorization

Prerequisites

• Chrome or Firefox (recommended) with pop-up blockers and ad blockers disabled (only for the duration of authorization)
• Full Administrator Privileges in Webex Teams and the Compliance Officer role
• The EventsAPI in your Webex Teams instance must be enabled. Contact your Webex Teams support team to ensure that the EventsAPI is turned on.

Limitation

• A tenant that fails to authenticate cannot be deleted.

Authorize a Tenant

1. Navigate to Admin > Authentication.
2. In the Platforms section, click Webex Teams.

3. In the Cloud Malware subsection, click Authorize New Tenant to add a Webex Teams tenant to Umbrella.

4. In the Webex Teams Authorization dialog, select the checkbox to verify you meet the prerequisite and then click Next.

5. Add a Tenant Name and then click Next.

6. Select a Response Action for Umbrella to apply to Webex Teams files found with malware and then click Next.

   • Choose Monitor to cause Umbrella to log files detected with malware. You will be able to manually delete these files from the Cloud Malware report.
   • Choose Delete to delete the file.

7. Click Next.

8. Add your credentials and click Sign in.

9. You are redirected to Umbrella and a message appears showing the integration was successful. It may be up to 24 hours for the integration to be confirmed and appear as Authorized. Click Done.

Edit a Tenant

You can change the Response Action you have selected for a tenant.

1. Navigate to Admin > Authentication.
2. In the Platforms section, click Webex Teams.
3. In the Cloud Malware section , from the Edit column, click Edit. You can edit any tenant.

4. Select a Response Action for Umbrella to apply to Webex Teams files found with malware and then click Next.

   • Choose Monitor to cause Umbrella to log files detected with malware. You will be able to manually delete these files from the Cloud Malware report.
   • Choose Delete to delete the file.

5. Click Next to continue.

6. The new Response Action is displayed.

Revoke Authorization

1. From the Action colum, click Revoke. You can revoke any authorized tenant.

2. Click Revoke. The selected account is no longer authorized.

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